Customer Experience Trends
PBI is organizing XM Breakfast session on March 21, 2025, from 8:30 to 9:30 in Turku – welcome to hear and discuss the latest trends in Customer Experience!
At the event, we will delve into the newest developments in customer experience for 2025 – exploring how a changing world, breakthroughs in artificial intelligence, and evolving customer expectations are impacting customer experience, as well as how it can be managed and what business opportunities it presents. Our preliminary experts include Hanna Pitkänen, Mira Tuominen, and Amanda Pärnänen.
Event Details:
Location: PBI’s Turku office, Linnankatu 18, 20100 Turku
Time: Breakfast is served from 8:00 to 8:30. The event runs from 8:30 to 9:30
Participation: In-person attendance in Turku, with the option to join remotely
Registration: here
Language: in Finnish
We look forward to welcoming you to an insightful discussion on the future of customer experience!
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